AI agents that do the work, not just the talking.
We build agents trained on your knowledge, wired into your CRM, calendar and helpdesk, and governed by rules you control. They resolve, book, update and escalate, so your team only sees the conversations that need a human.
- of tickets resolved without a human
- 72%
- average first response time
- 9s
- coverage across every channel
- 24/7
Capabilities
Everything on board, nothing bolted on.
Trained on your business
Grounded in your docs, policies, catalogue and past tickets, so answers are accurate and on-brand, never invented.
Takes real action
Books meetings, updates orders, creates tickets and writes to your CRM through secure, permissioned tool calls.
Every channel, one brain
Website chat, WhatsApp, Instagram, SMS and email share the same knowledge and conversation history.
Smart human handoff
Detects frustration, high-value intent or edge cases and hands over to your team with full context attached.
Guardrails built in
Topic limits, PII redaction, approval steps and audit logs keep every response safe and compliant.
Live performance dashboard
Track resolution rate, CSAT, deflection and revenue influenced, and see exactly where to improve.
Use cases
Where it pays off first.
Support deflection
Resolve order status, returns, billing and how-to questions instantly, around the clock.
Lead qualification
Ask the right questions, score intent and book qualified prospects straight into sales calendars.
Internal knowledge agent
Give staff instant answers from SOPs, wikis and policies inside Slack or Teams.
Onboarding assistant
Guide new customers through setup step by step and trigger the right follow-ups.
Process
From audit to autopilot in four stages.
- 01
Knowledge audit
We map your top intents, data sources and the actions your agent must be allowed to take.
- 02
Agent design
Conversation flows, tone of voice, tool permissions and escalation rules, signed off by you.
- 03
Build & evaluate
We train, connect and stress-test against hundreds of real conversations before launch.
- 04
Launch & tune
Staged rollout with weekly reviews, so accuracy and resolution rates climb every month.
Tooling
Built on the platforms you trust.
FAQ
AI Agents & Chatbots, answered.
Will the agent make things up?
Our agents answer from your approved knowledge only and cite their sources internally. When confidence is low, they ask a clarifying question or hand off to a human instead of guessing.
How long does it take to launch?
Most agents go live in 3 to 5 weeks. A focused FAQ or lead-qualification agent can be live in under two weeks.
Can it work with our existing helpdesk?
Yes. We integrate with Zendesk, Intercom, Freshdesk, HubSpot, Gorgias and most tools with an API, so tickets and context stay where your team already works.
Who owns the data and the agent?
You do. Everything is deployed into accounts you own, and we document the system so you are never locked in.
Cleared for takeoff
Ready to launch ai agents & chatbots that actually deliver?
Book a free 30-minute automation audit. We will map your workflows, find the hours you are losing and hand you a prioritised flight plan, whether you work with us or not.
No obligation · 30 minutes · Actionable plan