Personal conversations, delivered at scale.
We design lifecycle journeys across email and WhatsApp that react to what customers actually do. AI personalises every message, replies are handled automatically, and every touchpoint is tied back to revenue.
- WhatsApp open rate
- 98%
- revenue from automated flows
- 31%
- reply rate vs. broadcast email
- 5x
Capabilities
Everything on board, nothing bolted on.
Official WhatsApp API
Verified business messaging with templates, rich media, buttons and catalogues.
Lifecycle email
Welcome, onboarding, win-back and post-purchase flows that respond to behaviour.
AI personalisation
Every message adapts to the customer: their name, history, stage and preferred tone.
Two-way conversations
Replies are understood and answered automatically, with handoff to your team when needed.
Segmentation engine
Dynamic audiences built from purchase, product usage and engagement data.
Revenue attribution
See exactly which flows and messages drive bookings, orders and renewals.
Use cases
Where it pays off first.
Abandoned cart recovery
Timely, personal nudges over WhatsApp and email that bring buyers back.
Appointment reminders
Confirmations, reminders and rescheduling links that dramatically cut no-shows.
Customer onboarding
Guide new customers to their first win with milestone-based messaging.
Win-back campaigns
Detect churn risk and re-engage lapsed customers with the right offer.
Process
From audit to autopilot in four stages.
- 01
Journey audit
We map your customer lifecycle and find the moments that matter most.
- 02
Message design
Copy, templates and branching logic, written to convert and approved by you.
- 03
Build & connect
We connect your store, CRM and data, and get WhatsApp templates approved.
- 04
Launch & test
A/B testing on timing, copy and channel to improve results every month.
Tooling
Built on the platforms you trust.
FAQ
Email & WhatsApp Automation, answered.
Do we need WhatsApp Business API access?
We handle the entire setup, including business verification, number registration and template approval with Meta.
Will this hurt our email deliverability?
The opposite. We set up authentication, warm-up, list hygiene and engagement-based sending to protect and improve your sender reputation.
Is it compliant with GDPR and opt-in rules?
Yes. Consent capture, preference management and unsubscribe handling are built into every journey.
Can the AI reply to customers automatically?
Yes, within the boundaries you set. Common questions are answered instantly, while sensitive topics are routed to your team.
Cleared for takeoff
Ready to launch email & whatsapp automation that actually deliver?
Book a free 30-minute automation audit. We will map your workflows, find the hours you are losing and hand you a prioritised flight plan, whether you work with us or not.
No obligation · 30 minutes · Actionable plan